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LINE Adds New AI Chatbot (β) to Official Accounts

LINE has launched an AI Chatbot (β) within its Chat Pro option (¥3,000/month), expanding its native automation features.
The tool uses generative AI to interpret messages and reply using the brand’s Q&A list — Q&A content can also be auto-generated from PDFs or images.

Key Points:
24/7 automated responses
Lower support workload
No external chatbot needed

This update reinforces LINE’s move toward more advanced, AI-powered customer communication for businesses in Japan.

LINE Adds New AI Chatbot to Official Accounts

Sustainable Development

Our Green Initiatives

Next Level - Sustainable Development Goals
1% For the Planet

At Next Level, sustainability and responsible business practices are at the core of the way we live, work, and interact with clients because sustainability is crucial to everyone. We support the SDGs and contribute 1% of our earnings to NPOs fighting climate change (1% for the Planet program). We’re proud to work with brands and clients who share our commitment to the SDGs and environmental causes.

  • Climate Action
  • Life Below Water
  • Life on Land

Our 2025 Commitment to 1% for the Planet

April 22, 2025 – We’re continuing our commitment to the planet through the 1% for the Planet initiative in 2025. This year, we’re supporting organizations working on ocean research, reforestation, environmental education, and youth programs. From coral reef restoration in Bali to forest conservation in Japan, we’re contributing to efforts led by people making a difference in their communities and ecosystems.

At Next Level, we believe that even small contributions, when focused and consistent, can support meaningful progress over time.

👉 Read the full story on our blog to see where our 1% is making an impact this year.

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