LINE Official Account introduces new AI Chatbot feature

LINE Adds New AI Chatbot to Official Accounts

LINE Adds New AI Chatbot (β) to Official Accounts

LINE has launched an AI Chatbot (β) within its Chat Pro option (¥3,000/month), expanding its native automation features.
The tool uses generative AI to interpret messages and reply using the brand’s Q&A list — Q&A content can also be auto-generated from PDFs or images.

Key Points:
24/7 automated responses
Lower support workload
No external chatbot needed

This update reinforces LINE’s move toward more advanced, AI-powered customer communication for businesses in Japan.

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