LINE Official Account introduces new AI Chatbot feature

LINE Adds New AI Chatbot to Official Accounts

LINE Adds New AI Chatbot (β) to Official Accounts

LINE has launched an AI Chatbot (β) within its Chat Pro option (¥3,000/month), expanding its native automation features.
The tool uses generative AI to interpret messages and reply using the brand’s Q&A list — Q&A content can also be auto-generated from PDFs or images.

Key Points:
24/7 automated responses
Lower support workload
No external chatbot needed

This update reinforces LINE’s move toward more advanced, AI-powered customer communication for businesses in Japan.

Other News

  • Micro News

OpenAI added product carousels to ChatGPT ads, showing several items in a single ad slot.
The format arrived three months after OpenAI let retailers bulk-create product-feed campaigns.

OpenAI’s system decides whether a query returns a single-product ad or a carousel — the advertiser does not choose. For brands in Japan, that moves the work upstream to the product feed. Japanese product names, prices, and stock status decide what appears. Audit the feed before year-end trading.

▶ DIGIDAY Japan, August 17, 2026.

ChatGPT Carousel mock-up
  • Blog

LINE for Luxury & Fashion Brands in Japan: The 2026 CRM Playbook — first-party data, clienteling, and segmentation over reach.

Line icon on smartphone
  • Micro News

OpenAI job listings show six ad formats in development: text, image, video, native, conversational, and interactive (DIGIDAY Japan, July 9, 2026). Three ad-format engineering roles cover infrastructure, iOS, and Android. The company spent its first four months building the ad business foundation. For foreign brands in Japan, ChatGPT is becoming a paid channel with formats beyond search-style text. Budget owners should reserve test spend before Japanese inventory opens. Early advertisers set the benchmarks.

ChatGPT Ads revenue logo
  • Micro News

Next Level Japan Wins TVer BEST Sales 2025

We received TVer’s BEST Sales Self-Serve AWARD 2025.
The category (Self-Serve) — new this year at TVer Corporation — recognizes excellence in TVer advertising operations.
Being selected in the inaugural edition is a real honor.

TVer is Japan’s official free streaming service for broadcast content. Its ads run inside TV programs and feel natural to viewers, unlike interruptive social video ads.
We recognized this advantage early and proposed TVer advertising to our clients.

Careful campaign design and iteration through 2025 led to this recognition.

▶ TVer announcement: https://tver.co.jp/news/20260518.html

Tver Best sales award