LINE Official Account introduces new AI Chatbot feature

LINE Adds New AI Chatbot to Official Accounts

LINE Adds New AI Chatbot (β) to Official Accounts

LINE has launched an AI Chatbot (β) within its Chat Pro option (¥3,000/month), expanding its native automation features.
The tool uses generative AI to interpret messages and reply using the brand’s Q&A list — Q&A content can also be auto-generated from PDFs or images.

Key Points:
24/7 automated responses
Lower support workload
No external chatbot needed

This update reinforces LINE’s move toward more advanced, AI-powered customer communication for businesses in Japan.

Other News

LINE and Yahoo! Display Ads Now Unified
LY Corporation merged LINE Ads and Yahoo! Display Ads into one platform on April 1, 2026. The unified service — LY Ads Display (LINEヤフー広告 ディスプレイ広告) — serves placements across both LINE and Yahoo! JAPAN. LINE Ads will stop ad delivery in late October 2026.

Brands currently running LINE Ads in Japan must complete migration to LY Ads Display before late October 2026 to avoid delivery interruption.

LINE and Yahoo! Display Ads Now Unified

Congratulations Charlotte CHESNAIS for the Grand Opening of your Aoyama flagship Store this week.
Japanese Consumers can now come discover Charlotte’s “wearable sculptures” that merge art, fashion, and functional design, right in the heart of Tokyo:
Charlotte CHESNAIS Aoyama, 3-7-11, Kita Aoyama, Minato-ku, Tokyo 107-0061

Charlotte Chesnais Grand opening2