LINE Adds New AI Chatbot (β) to Official Accounts
LINE has launched an AI Chatbot (β) within its Chat Pro option (¥3,000/month), expanding its native automation features.
The tool uses generative AI to interpret messages and reply using the brand’s Q&A list — Q&A content can also be auto-generated from PDFs or images.
Key Points:
24/7 automated responses
Lower support workload
No external chatbot needed
This update reinforces LINE’s move toward more advanced, AI-powered customer communication for businesses in Japan.
