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LINE Adds New AI Chatbot (β) to Official Accounts

LINE has launched an AI Chatbot (β) within its Chat Pro option (¥3,000/month), expanding its native automation features.
The tool uses generative AI to interpret messages and reply using the brand’s Q&A list — Q&A content can also be auto-generated from PDFs or images.

Key Points:
24/7 automated responses
Lower support workload
No external chatbot needed

This update reinforces LINE’s move toward more advanced, AI-powered customer communication for businesses in Japan.

LINE Adds New AI Chatbot to Official Accounts